Support and monitoring services

Support and monitoring

Prevention is better than cure

We understand that your business relies on stability and predictability of software. To support you we developed a suite of quality tools to monitor application and website stability and performance. This can be implemented as a stand-alone solution, or as part of a larger development process. We offer both automated as tailored customized solutions fitting your requirements.

Dedicated support

We can provide ongoing dedicated support for your application. Our team learns the ins and outs of your software or website, we agree on SLA (Service License Agreement) terms and we are set to go. We offer various response times depending on the importance of your software.

Software audits

Code quality and security are very important. As part of our audits, we validate technologies used, identify possible security vulnerabilities, and take a look at the overall state of the code. This will help us understand where we can be of most use and help you focus your efforts.

How does your software stack up? Take our free 2-minute quickscan for a comprehensive overview of your current systems and discover actionable improvement opportunities.

Take the software quickscan

Application monitoring

We use an extensive suite of tools to monitor our client’s software for security, performance and technical issues. This largely happens behind the scenes, without any disruptions for your users and visitors. If something happens after all we make sure to fix it immediately.

Examples of monitoring are uptime tracking, speed and performance tracking, issue monitoring, security monitoring and (automated) testing.

QA and Testing

A good QA structure is important to prevent unwanted side effects like software downtime. Before publishing new features, we run extensive testing to make sure potential issues are found and prevented before going live. Saving time and effort to discover any unpleasant surprises in a production environment. Both you and your clients will thank us.

Technical documentation

We maintain documentation and knowledge bases of all code developed by us. This helps you for example when growing your team, wanting to change your infrastructure and when doing technical due diligence during an M&A process.

What our clients say

Testimonials

ALTA Klinik GmbH

Adelina Lumiani

Verified Testimonial

Highly recommended! Has a lot of know-how in programming and also brings many intelligent ideas for our very complex and informative website. Very reliable and always available. It couldn't be better!

Appstrax Technologies

Mikael von Ketelhodt

Verified Testimonial

The professionalism, expectation management and communication from solutions.io has been really impressive, over and above the quality of the work that they continue to deliver successfully.

Janosch film & medien AG

Hans Häge

Verified Testimonial

Very good service. Friendly and customer-oriented.

Jut-so GmbH

Christopher Carus

Verified Testimonial

Team solutions.io team has helped us out on several projects. They are super fun to work with, reliable and produce very good code. They have a very strategic approach and helped us grasping the bigger picture, and thus, finding more sustainable solutions!

Pyramide

Bert-Jan van der Mieden

Verified Testimonial

I'm very satisfied with the way the work is done and the pleasant way of communication. They think along about implementations and solutions, and they take care of everything for me! And, within the possibilities, everything gets realized quickly!

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