Support and monitoring

Dedicated support

We can provide ongoing dedicated support for your application. Our team learns the ins and outs of your software or website, we agree on SLA (Service License Agreement) terms and we are set to go. We offer various response times depending on the importance of your software.

Software audits

Code quality and security are very important. As part of our audits, we validate technologies used, identify possible security vulnerabilities, and take a look at the overall state of the code. This will help us understand where we can be of most use and help you focus your efforts.

How does your software stack up? Take our free 2-minute quickscan for a comprehensive overview of your current systems and discover actionable improvement opportunities.

Take the software quickscan

Application monitoring

We use an extensive suite of tools to monitor our client’s software for security, performance and technical issues. This largely happens behind the scenes, without any disruptions for your users and visitors. If something happens after all we make sure to fix it immediately.

Examples of monitoring are uptime tracking, speed and performance tracking, issue monitoring, security monitoring and (automated) testing.

QA and Testing

A good QA structure is important to prevent unwanted side effects like software downtime. Before publishing new features, we run extensive testing to make sure potential issues are found and prevented before going live. Saving time and effort to discover any unpleasant surprises in a production environment. Both you and your clients will thank us.

Technical documentation

We maintain documentation and knowledge bases of all code developed by us. This helps you for example when growing your team, wanting to change your infrastructure and when doing technical due diligence during an M&A process.